State Farm® Insurance Agent Marco Granja

"I am very satisfied with the service provided by Marco Granja State Farm Insurance. Anna is one of the agents working for this office, She was extremely patient and helpful in explaining my car insurance policy, and took the time to answer all of my questions. I would highly recommend her services.""

"Yo recomiendo esta Officina son muy amables y siempre dan buen servicio Gracias a Ana Morales por ayudarme a escoger las mejores pólizas para mi gracias"

"i really recommend this agency all the employees are very helpful and nice they always give good service all the time and Ana Morales was very helpful"

"This location is very recommended will definitely be here for a long time the member Jatzenni was very kind and very professional."

"Great insurance agency! The staff is very helpful and friendly, Irma has been helping me lately and she is a professional. I have referred friends of mine to them and they were very happy as well. Highly Recommended!"

"Jatzenni was really nice and explained every question that I had, she made me feel really comfortable, definitely she’s one to keep."

"Jatzenni was very kind and she was very professional with her job will totally be coming right back to her I don’t need any other agents"

"Ana was so helpful! She has been beyond helpful! Always responds fast, answers all my questions and helps me get the biggest bang for my buck! She also makes sure I understand everything in my policy and help pick out what I need and what I don’t need! Thanks Ana! ☺️"

"Definitely recommend!!! Thank you to Ana who’s always so helpful with all my insurance needs . Thank you."

"Jatzenni is very helpful. She is very kind and helpful every time I call to make a payment. Any questions I may have are answered. Totally recommend: ask for Jatzenniz"

"Anna Moralrales she’s the best, she alway answer all my question she’s always helping with any issues ."

"I had a good experience getting insurance on this agency they have good customer service I talked to Ana Morales she helped me get my insurance home and Auto Definitely recommended this location"

"Hello, I couldn't come because of work. I would like to thank the team at the Marco Granja office who welcome you with a kind gesture, especially Anna who helps me clarify my doubts about the car policy. Thank you very much Anna and I recommend her. She is an excellent agent. Thank you again."

"Una gran oficina. Todos son muy amables y te hacen sentir bienvenido. Te ayudan a aclarar tus dudas sobre los procesos y tus pólizas. La recomiendo. Muchas gracias 😁"

"Thank you to Jatzenni for helping me with getting my life insurance. I really felt comfortable and confident throughout the process, with her help. I also spoke to Michelle with a few questions and she answered them in full detail😌.The whole team has such a great costumer service i definitely recommend them!"

"Marco Granja is the absolute BEST!!! I have been doing business with them for years. They are all very knowledgeable and so polite. They have excellent customer service and I must say they have helped me out many times when I’ve been in a bind and in a time crunch in such an efficient and timely manner. I recommend them to all my friends and family that’s for sure! Thank you!"

"For the awful service your office provided me I have filled a complaint with the main office. You have a responsibility to train your staff. I sincerely hope the state farm is able to pull recordings of our interactions and base the response on what occurred rather than you blaming me. Update 11-21-24 Information I just received from the State farm main office states your office took away my multicar discount when we in the home still have multiple cars insured by state farm this occured 8-19-24 I will redact the personal information and post the letter. Your office messed up my policy made me pay more because someone in your office canceled the multiple car discount. I will reach out again to the main office to update my complaint about this location. Helps it's in writing from state farm. Accept that my increase in premium was due to an office error because it was. And do not reach out I left your office because of the mistakes made. My other state farm agent is taking care of this."

"Excelente servicio las muchachas siempre son muy amables al contestar y dispuestas a a ayudar siempre con cualquier situación que se presente"

"Muy serviciales, siempre me atienden con mucha atencion. Muchas gracias a todos en la oficina. 👍🏼"

"The Team was amazing and super helpful over the phone. They answered my questions in full detail and explained things again with patience. Thank you!"

"I love the service and the people super nice specially Ana Morales she’s is so friendly always trying to do the best for clients."

"I had State Farm for over a decade. I ran into issues with a claim . This is not the agents fault. I ran into issues with State Farm switching up drivers on newer vehicle. . I called several times to get this corrected. The admin say they would call me back. Many times they didn’t. They always blames corporate structure for there errors. I keep calling every couple weeks. Nothing would be fixed. After three months going back and forth I started shopping for a new carrier. I called left voicemails letting them know I had some other estimates for switching. I asked for them to call me back. Nothing. I finally switched. The actual agent never called me or helped me. The admins were nice to talk to too but the agent didn’t care."

"This 0ffice cares about his clients. Thank you for your good neighbor services."

"Thanks so much for all that you do in the Western Suburbs."

"Been with Marco since 35th and Damen. He hears what you have to say and gives you the best suggestions for what you are looking for. I know there is a lot of State Farm agents out here in the Chicago land area, but this guy made me feel like finding the right policies where in my best interest and not another customer. I came up from south Florida 10yr ago and still with him. I want to thank him for always personally hearing me out. Thank you Marco."