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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chris

Chris

November 10, 2024

1  out of  5
rating by Chris
"For the awful service your office provided me I have filled a complaint with the main office. You have a responsibility to train your staff. I sincerely hope the state farm is able to pull recordings of our interactions and base the response on what occurred rather than you blaming me."
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Ana m

October 10, 2024

5  out of  5
rating by Ana m
"Excelente servicio las muchachas siempre son muy amables al contestar y dispuestas a a ayudar siempre con cualquier situación que se presente"
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jose vazquez

October 10, 2024

5  out of  5
rating by jose vazquez
"Muy serviciales, siempre me atienden con mucha atencion. Muchas gracias a todos en la oficina. 👍🏼"
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Maya Hill

October 10, 2024

5  out of  5
rating by Maya Hill
"The Team was amazing and super helpful over the phone. They answered my questions in full detail and explained things again with patience. Thank you!"
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Rosa Mendosa

May 16, 2024

5  out of  5
rating by Rosa Mendosa
"I love the service and the people super nice specially Ana Morales she’s is so friendly always trying to do the best for clients."
We responded:
"Thank you Rosa for your kind words. We truly appreciate your business and look forward to assisting you with your future needs."
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Jim Mendoza

February 21, 2024

1  out of  5
rating by Jim Mendoza
"I had State Farm for over a decade. I ran into issues with a claim . This is not the agents fault. I ran into issues with State Farm switching up drivers on newer vehicle. . I called several times to get this corrected. The admin say they would call me back. Many times they didn’t. They always blames corporate structure for there errors. I keep calling every couple weeks. Nothing would be fixed. After three months going back and forth I started shopping for a new carrier. I called left voicemails letting them know I had some other estimates for switching. I asked for them to call me back. Nothing. I finally switched. The actual agent never called me or helped me. The admins were nice to talk to too but the agent didn’t care."
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marv white

December 22, 2023

5  out of  5
rating by marv white
"This 0ffice cares about his clients. Thank you for your good neighbor services."
We responded:
"Hello Marv. We appreciate your feedback. We truly do care about our clients. We are always here for you Marv. Happy Holidays to you and yours. "
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Gwen Frasier

December 22, 2023

5  out of  5
rating by Gwen Frasier
"Thanks so much for all that you do in the Western Suburbs."
We responded:
"Hello Gwen , It is our pleasure. Thank you for your kind words and support."
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Carlos Flores

December 10, 2023

5  out of  5
rating by Carlos Flores
"Been with Marco since 35th and Damen. He hears what you have to say and gives you the best suggestions for what you are looking for. I know there is a lot of State Farm agents out here in the Chicago land area, but this guy made me feel like finding the right policies where in my best interest and not another customer. I came up from south Florida 10yr ago and still with him. I want to thank him for always personally hearing me out. Thank you Marco."
We responded:
"Carlos, thank you very much. We truly appreciate your business. My team and I strive on providing the best customer service. Thank you for your continuous support. "
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Martin Lopez Brambila Jr

September 29, 2023

5  out of  5
rating by Martin Lopez Brambila Jr
"Michelle was really patient explaining details for anything, really informative. THANK YOU!"
We responded:
"Thank you Martin We are truly blessed to have Michelle on our team. Thank you for your business. "
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Jakie Gomez

April 23, 2023

5  out of  5
rating by Jakie Gomez
"Licensed in INDIANA and ILLINOIS! We moved out of state and were very happy we didn't have to change to a new agent. Family owned business that treats you like family. Thank you for everything you do for our family."
We responded:
"Thank you Jakie, it is definitely our pleasure and Thank you for your continued support "
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Alex Gomez

March 25, 2023

5  out of  5
rating by Alex Gomez
"Simply the best agent"
We responded:
"Thank you Alex, we truly appreciate your business "
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ariana Martinez

February 7, 2023

5  out of  5
rating by ariana Martinez
"Me Encanto La calidad de Servio y la disponibilidad que tuvo para resolver cualquier pregunta muchas Gracias Ana Morales !!!"
We responded:
"Thank you Ariana. We are blessed to have Ana as a part of our team. Thank you for the opportunity to meet your insurance needs. We appreciate your business. "
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Maria Valle

February 6, 2023

5  out of  5
rating by Maria Valle
"Muy buen servicing y me ahorraron machismo dinero. Gracias Alexa y Ana"
We responded:
"Hello Maria, we appreciate the feedback and of course your business. Thank you for your kind words."
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Big Pete

January 3, 2023

1  out of  5
rating by Big Pete
"The worse office I have ever dealt with. They have mastered incompetence!"
We responded:
"Can you please provide me with your full name and scenario so that we can get your issues resolved. I apologize in advance if you had a bad experience. "
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Elsa karina Castellanos

September 22, 2022

5  out of  5
rating by Elsa karina Castellanos
"Excelente servicio y la srta. Anna morales me atendió muy bien , muy atenta excelente servicio."
We responded:
"Thank you Elsa, we appreciate you and your business. "
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Aiden Pamela

September 21, 2022

5  out of  5
rating by Aiden Pamela
"I’ve recently bought a car and I was shopping around for car insurance , And I had the pleasure to speak to Ana. She helped me with all the questions I had ,she was really polite and professional, Ana worked with me in my budget to get the best coverage for the best price .I will be looking forward to keep working with Ana as my agent."
We responded:
"Thank you Aiden. We truly appreciate your business and am happy to hear you had a great experience in out agency. I agree Ana is wonderful and we are blessed to have her."
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kevin climaco

September 21, 2022

5  out of  5
rating by kevin climaco
"Had a good experience answered all my questions, they looked for my best option , every nice and helpful, now I have Insurance at a good price super thankful"
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Berenice Garcia

September 15, 2022

5  out of  5
rating by Berenice Garcia
"Ana was such as a pleasant person to talk about my insurance options. She did an excellent job. Thank you."
We responded:
"Thank you Berenice. We are lucky to have Ana. Thank you for your business. "
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lil Bonilla

September 15, 2022

5  out of  5
rating by lil Bonilla
"Great service great location I would recommend coming here!!"
We responded:
"Thank you Lil, we do our very best to provide our clients with a great experience with meeting your insurance needs. Thank you for your business. "
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Anna's Nutrition

September 15, 2022

5  out of  5
rating by Anna's Nutrition
"Great service ,Great hospitality, Great agents in this location if you looking for great coverage this is the best location to visit !"
We responded:
"Thank you. We truly appreciate your continued support. We are always here to help."
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Olga Morales

September 15, 2022

5  out of  5
rating by Olga Morales
"Si están buscado la mejor cobertura y el mejor servicio está es la oficina mas recomendable todos son muy amables y muy trabajádores me gusta que ablan español para las personas que no ablamos ingles eso es muy bueno ! Muy recomendable visiten esta locación es la mejor !"
We responded:
"Thank you Olga for your kind words. We strive in customer service. We appreciate you and your business."
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Lillian MConde

September 1, 2022

5  out of  5
rating by Lillian MConde
"He trabajado con Alexa Desde que me cambie a statefarm, súper atenta, amable y eficiente, me explico todo con detalle y me ha ayudado con cualquier cambio que necesito hacer desde pagos o hasta usuarios a mi póliza etc, siempre cuento con ella.comenzado con seguro de auto , negocio y vivienda siempre trata de cuidarme el bolsillo 100 % recomendada!!"
We responded:
"Thank you Lillian, we take pride in providing great customer service. We truly appreciate you and your continued support."
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Ashley Gomez

August 25, 2022

5  out of  5
rating by Ashley Gomez
"The answer is yes. This is your sign to visit this office. Dominic is the fave agent, but I love everyone else there! Hospitality was 10/10. I felt super comfortable. Dominic explained everything perfectly, answered my questions in full detail. &&&& helped me save so much money on my car insurance! First insurance office I've been to that I actually enjoyed! Vibe check: 10/10 Also give Dominic a raise !"
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Maria Andrade

July 15, 2022

5  out of  5
rating by Maria Andrade
"The State Farm agent S. Reyna is very friendly, helpful and was so patient with me. I’m so happy that I’m going to be saving money. Thank you Ms. Reyna"
We responded:
"Thank you Maria"