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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Adolfo Torres

May 5, 2025

5  out of  5
rating by Adolfo Torres
"I am very satisfied with the service provided by Marco Granja State Farm Insurance. Anna is one of the agents working for this office, She was extremely patient and helpful in explaining my car insurance policy, and took the time to answer all of my questions. I would highly recommend her services.""
We responded:
"Thank you Adolfo. Ana and my entire team are very helpful and efficient. I'm happy to hear you had and continue to have a great experience with my team. We truly appreciate your business."
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Manuel soriano

May 5, 2025

5  out of  5
rating by Manuel soriano
"Yo recomiendo esta Officina son muy amables y siempre dan buen servicio Gracias a Ana Morales por ayudarme a escoger las mejores pólizas para mi gracias"
We responded:
"Thank you Mr.Soriano, I'm glad to hear Ana was able to assist you with your insurance needs. Thank you for your business. "
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nathaly soriano

May 5, 2025

5  out of  5
rating by nathaly soriano
"i really recommend this agency all the employees are very helpful and nice they always give good service all the time and Ana Morales was very helpful"
We responded:
"Thank you Nathaly, Ana is definitely a great asset to our office. We appreciate you and your business. "
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Vanessa Montalvo

April 30, 2025

5  out of  5
rating by Vanessa Montalvo
"This location is very recommended will definitely be here for a long time the member Jatzenni was very kind and very professional."
We responded:
"Thank you Vanessa for the positive feedback. Jatzenni is definitely a great asset to our team. I'm glad to hear younhad a great experience and to know that you will be with us for the long haul. We definitely appreciate you and your continued support."
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David Porten

April 29, 2025

5  out of  5
rating by David Porten
"Great insurance agency! The staff is very helpful and friendly, Irma has been helping me lately and she is a professional. I have referred friends of mine to them and they were very happy as well. Highly Recommended!"
We responded:
"Thank you David. We really appreciate your kind words. I am glad Irma is able to provide you with the best customer service you deserve. We truly appreciate you and your continued business. "
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Danna Zuniga

April 26, 2025

5  out of  5
rating by Danna Zuniga
"Jatzenni was really nice and explained every question that I had, she made me feel really comfortable, definitely she’s one to keep."
We responded:
"Thank you Danna. We truly appreciate you and your business. We are blessed to have Jatzenni. "
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Gabriel Guerrero

April 26, 2025

5  out of  5
rating by Gabriel Guerrero
"Jatzenni was very kind and she was very professional with her job will totally be coming right back to her I don’t need any other agents"
We responded:
"Thank you Gabriel. I'm glad to hear you had a pleasant experience in our office. Jatzenni is great and we are happy to have her as part of our team. "
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Crystal Cardenas

April 25, 2025

5  out of  5
rating by Crystal Cardenas
"Ana was so helpful! She has been beyond helpful! Always responds fast, answers all my questions and helps me get the biggest bang for my buck! She also makes sure I understand everything in my policy and help pick out what I need and what I don’t need! Thanks Ana! ☺️"
We responded:
"Thank you Crystal. I'm glad to hear Ana is providing you with the best service you deserve. We appreciate you and your business. "
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Ivan 393

April 24, 2025

5  out of  5
rating by Ivan 393
"Definitely recommend!!! Thank you to Ana who’s always so helpful with all my insurance needs . Thank you."
We responded:
"Thank you Ivan. Im glad to hear you had a great experience. Thank you for your business. "
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Antonia Hernandez

April 24, 2025

5  out of  5
rating by Antonia Hernandez
"Jatzenni is very helpful. She is very kind and helpful every time I call to make a payment. Any questions I may have are answered. Totally recommend: ask for Jatzenniz"
We responded:
"Thank you Ms. Hernandez. Yes we are blessed to have Jatzenni on our team. And thank you for your continued support. We appreciate your business. "
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Maria Mireles

April 24, 2025

5  out of  5
rating by Maria Mireles
"Anna Moralrales she’s the best, she alway answer all my question she’s always helping with any issues ."
We responded:
"Thank You Maria, Ana is definitely a great asset to our family business. We truly appreciate yours."
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Jorge Alvarez

April 24, 2025

5  out of  5
rating by Jorge Alvarez
"I had a good experience getting insurance on this agency they have good customer service I talked to Ana Morales she helped me get my insurance home and Auto Definitely recommended this location"
We responded:
"Thank you Jorge. We truly appreciate you and your business. I am very blessed to have Ana on our team. "
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Street Truck Wash

March 7, 2025

5  out of  5
rating by Street Truck Wash
"Hello, I couldn't come because of work. I would like to thank the team at the Marco Granja office who welcome you with a kind gesture, especially Anna who helps me clarify my doubts about the car policy. Thank you very much Anna and I recommend her. She is an excellent agent. Thank you again."
We responded:
"Thank you very much for your kind words. My staff is well trained to help deliver the best quality of service our customers deserve. Ana is a great asset to our agency as the rest of my team is and I am very blessed to have them. I am glad to hear of your great experience with our office (Ana) and appreciate your business "
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Ana Marin

February 21, 2025

5  out of  5
rating by Ana Marin
"Una gran oficina. Todos son muy amables y te hacen sentir bienvenido. Te ayudan a aclarar tus dudas sobre los procesos y tus pólizas. La recomiendo. Muchas gracias 😁"
We responded:
"Thank you Ana, I am glad to hear you had a great experience with our office and truly appreciate your continued support "
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alexa gallegos

February 3, 2025

5  out of  5
rating by alexa gallegos
"Thank you to Jatzenni for helping me with getting my life insurance. I really felt comfortable and confident throughout the process, with her help. I also spoke to Michelle with a few questions and she answered them in full detail😌.The whole team has such a great costumer service i definitely recommend them!"
We responded:
"Thank you Alexa, we strive in providing great customer service. Thank you for trusting us with your insurance needs. From my team and I Thank you...We truly value your business. "
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Lidia Castro Reyes

December 27, 2024

5  out of  5
rating by Lidia Castro Reyes
"Marco Granja is the absolute BEST!!! I have been doing business with them for years. They are all very knowledgeable and so polite. They have excellent customer service and I must say they have helped me out many times when I’ve been in a bind and in a time crunch in such an efficient and timely manner. I recommend them to all my friends and family that’s for sure! Thank you!"
We responded:
"Thank you Lidia. We truly appreciate you and your continued business. We strive in providing the best customer service and will continue to live by this motto. You (all of our clients) deserve nothing less. Thank you for trusting us with your insurance needs. "
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Chris

November 22, 2024

1  out of  5
rating by Chris
"For the awful service your office provided me I have filled a complaint with the main office. You have a responsibility to train your staff. I sincerely hope the state farm is able to pull recordings of our interactions and base the response on what occurred rather than you blaming me. Update 11-21-24 Information I just received from the State farm main office states your office took away my multicar discount when we in the home still have multiple cars insured by state farm this occured 8-19-24 I will redact the personal information and post the letter. Your office messed up my policy made me pay more because someone in your office canceled the multiple car discount. I will reach out again to the main office to update my complaint about this location. Helps it's in writing from state farm. Accept that my increase in premium was due to an office error because it was. And do not reach out I left your office because of the mistakes made. My other state farm agent is taking care of this."
We responded:
"Can you provide me with your information so that I can look into this and call you back? Chris, I asked you to provide me.with more details and I never heard back. I have to disagree with your post, after speaking with my team, they explained to you why State Farm increased your policies and provided you with reasons why we could not make the changes you requested to reduce your rate. Your post is based on the fact that you are upset because you felt we were not helping you. We simply could not apply discounts you are ineligible for. Feel free to call me if you would like to discuss this further rather than going back and forth through this platform. "
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Ana m

October 10, 2024

5  out of  5
rating by Ana m
"Excelente servicio las muchachas siempre son muy amables al contestar y dispuestas a a ayudar siempre con cualquier situación que se presente"
We responded:
"Thank you Ana, we strive in customer service. Thank you for sharing your experience. We appreciate you and your continued support."
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jose vazquez

October 10, 2024

5  out of  5
rating by jose vazquez
"Muy serviciales, siempre me atienden con mucha atencion. Muchas gracias a todos en la oficina. 👍🏼"
We responded:
"Thank you Jose, we really appreciate your kind works. I'm glad you always receive the attention you deserve. We truly appreciate your business. "
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Maya Hill

October 10, 2024

5  out of  5
rating by Maya Hill
"The Team was amazing and super helpful over the phone. They answered my questions in full detail and explained things again with patience. Thank you!"
We responded:
"Thank you Maya. I'm glad to hear you had a pleasant experience with out agency. We strive in providing the best customer service possible. We truly appreciate your business and look forward to meeting with you again assisting you with any questions, concerns or any other future insurance needs. Marco"
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Rosa Mendosa

May 16, 2024

5  out of  5
rating by Rosa Mendosa
"I love the service and the people super nice specially Ana Morales she’s is so friendly always trying to do the best for clients."
We responded:
"Thank you Rosa for your kind words. We truly appreciate your business and look forward to assisting you with your future needs."
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Jim Mendoza

February 21, 2024

1  out of  5
rating by Jim Mendoza
"I had State Farm for over a decade. I ran into issues with a claim . This is not the agents fault. I ran into issues with State Farm switching up drivers on newer vehicle. . I called several times to get this corrected. The admin say they would call me back. Many times they didn’t. They always blames corporate structure for there errors. I keep calling every couple weeks. Nothing would be fixed. After three months going back and forth I started shopping for a new carrier. I called left voicemails letting them know I had some other estimates for switching. I asked for them to call me back. Nothing. I finally switched. The actual agent never called me or helped me. The admins were nice to talk to too but the agent didn’t care."
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marv white

December 22, 2023

5  out of  5
rating by marv white
"This 0ffice cares about his clients. Thank you for your good neighbor services."
We responded:
"Hello Marv. We appreciate your feedback. We truly do care about our clients. We are always here for you Marv. Happy Holidays to you and yours. "
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Gwen Frasier

December 22, 2023

5  out of  5
rating by Gwen Frasier
"Thanks so much for all that you do in the Western Suburbs."
We responded:
"Hello Gwen , It is our pleasure. Thank you for your kind words and support."
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Carlos Flores

December 10, 2023

5  out of  5
rating by Carlos Flores
"Been with Marco since 35th and Damen. He hears what you have to say and gives you the best suggestions for what you are looking for. I know there is a lot of State Farm agents out here in the Chicago land area, but this guy made me feel like finding the right policies where in my best interest and not another customer. I came up from south Florida 10yr ago and still with him. I want to thank him for always personally hearing me out. Thank you Marco."
We responded:
"Carlos, thank you very much. We truly appreciate your business. My team and I strive on providing the best customer service. Thank you for your continuous support. "