State Farm® Insurance Agent Marco Granja

"Marco Granja is the absolute BEST!!! I have been doing business with them for years. They are all very knowledgeable and so polite. They have excellent customer service and I must say they have helped me out many times when I’ve been in a bind and in a time crunch in such an efficient and timely manner. I recommend them to all my friends and family that’s for sure! Thank you!"

"Came in because I heard about Life Insurance through StateFarm and wanted to learn more about it. I walked in and was helped right away by Michelle. She answered my questions in full detail and cleared up misconceptions I had about life insurance. With her help, I was able to successfully begin protecting my future. The office in general has a very welcoming attitude and I am so happy I chose Marcos office to help me with such an important step in my life. Thank you."

"For the awful service your office provided me I have filled a complaint with the main office. You have a responsibility to train your staff. I sincerely hope the state farm is able to pull recordings of our interactions and base the response on what occurred rather than you blaming me. Update 11-21-24 Information I just received from the State farm main office states your office took away my multicar discount when we in the home still have multiple cars insured by state farm this occured 8-19-24 I will redact the personal information and post the letter. Your office messed up my policy made me pay more because someone in your office canceled the multiple car discount. I will reach out again to the main office to update my complaint about this location. Helps it's in writing from state farm. Accept that my increase in premium was due to an office error because it was. And do not reach out I left your office because of the mistakes made. My other state farm agent is taking care of this."

"Excelente servicio las muchachas siempre son muy amables al contestar y dispuestas a a ayudar siempre con cualquier situación que se presente"

"Muy serviciales, siempre me atienden con mucha atencion. Muchas gracias a todos en la oficina. 👍🏼"

"The Team was amazing and super helpful over the phone. They answered my questions in full detail and explained things again with patience. Thank you!"

"I love the service and the people super nice specially Ana Morales she’s is so friendly always trying to do the best for clients."

"I had State Farm for over a decade. I ran into issues with a claim . This is not the agents fault. I ran into issues with State Farm switching up drivers on newer vehicle. . I called several times to get this corrected. The admin say they would call me back. Many times they didn’t. They always blames corporate structure for there errors. I keep calling every couple weeks. Nothing would be fixed. After three months going back and forth I started shopping for a new carrier. I called left voicemails letting them know I had some other estimates for switching. I asked for them to call me back. Nothing. I finally switched. The actual agent never called me or helped me. The admins were nice to talk to too but the agent didn’t care."

"This 0ffice cares about his clients. Thank you for your good neighbor services."

"Thanks so much for all that you do in the Western Suburbs."

"Been with Marco since 35th and Damen. He hears what you have to say and gives you the best suggestions for what you are looking for. I know there is a lot of State Farm agents out here in the Chicago land area, but this guy made me feel like finding the right policies where in my best interest and not another customer. I came up from south Florida 10yr ago and still with him. I want to thank him for always personally hearing me out. Thank you Marco."

"Michelle was really patient explaining details for anything, really informative. THANK YOU!"

"Licensed in INDIANA and ILLINOIS! We moved out of state and were very happy we didn't have to change to a new agent. Family owned business that treats you like family. Thank you for everything you do for our family."

"Simply the best agent"

"Me Encanto La calidad de Servio y la disponibilidad que tuvo para resolver cualquier pregunta muchas Gracias Ana Morales !!!"

"Muy buen servicing y me ahorraron machismo dinero. Gracias Alexa y Ana"

"The worse office I have ever dealt with. They have mastered incompetence!"

"Excelente servicio y la srta. Anna morales me atendió muy bien , muy atenta excelente servicio."

"I’ve recently bought a car and I was shopping around for car insurance , And I had the pleasure to speak to Ana. She helped me with all the questions I had ,she was really polite and professional, Ana worked with me in my budget to get the best coverage for the best price .I will be looking forward to keep working with Ana as my agent."

"Had a good experience answered all my questions, they looked for my best option , every nice and helpful, now I have Insurance at a good price super thankful"

"Ana was such as a pleasant person to talk about my insurance options. She did an excellent job. Thank you."

"Great service great location I would recommend coming here!!"

"Great service ,Great hospitality, Great agents in this location if you looking for great coverage this is the best location to visit !"

"Si están buscado la mejor cobertura y el mejor servicio está es la oficina mas recomendable todos son muy amables y muy trabajádores me gusta que ablan español para las personas que no ablamos ingles eso es muy bueno ! Muy recomendable visiten esta locación es la mejor !"

"He trabajado con Alexa Desde que me cambie a statefarm, súper atenta, amable y eficiente, me explico todo con detalle y me ha ayudado con cualquier cambio que necesito hacer desde pagos o hasta usuarios a mi póliza etc, siempre cuento con ella.comenzado con seguro de auto , negocio y vivienda siempre trata de cuidarme el bolsillo 100 % recomendada!!"